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Next event

MVNO Networking Congress 2014
3 - 5 November 2014 London, United Kingdom

Ceri Tinine, Manager at Analysys Mason will be both running a workshop and participating in a roundtable discussion at MVNO Networking Congress 2014.

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Next webinar

Using big data to change the customer care model
4 November 2014 Webinar

Traditional methods of customer care focus on applying analytics after a call or contact is made, and are therefore reactive. In this webinar, Analysys Mason and IBM look at recent market changes in delivering a more proactive and cognitive customer care experience, and examines the tools that are becoming available to solve this complex issue.

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