Matt is the Research Director for Analysys Mason's Telecoms Services research stream. He has more than 10 years of experience at the cutting edge of telecoms strategy research and consulting. His career in the industry has included a market-intelligence and strategy role with Hutchison 3G UK (3 UK), and five years as a Senior Analyst and Program Manager with Yankee Group. Matt is a well-respected commentator on the mobile industry. He has an MSc in Telecommunications from University College London.
A major focus of Mobile World Congress (MWC) 2010 was the seemingly inexorable and exponential growth in wireless data traffic. We describe the elements of a successful strategy for dealing with this.
The growth of mobile broadband has been one of the defining trends in European telecoms during 2009, and mobile broadband represents one of the few growth opportunities for MNOs. Understanding the dynamics of this market is critical for success. This report, which draws on an original survey of 4000 consumers across Europe, examines the usage of, and attitudes to, mobile broadband.
The mobile broadband market in the Caribbean and Latin America (CALA) region is set for rapid growth. MNOs are rolling out next-generation wireless networks and becoming the main providers of broadband Internet access. This report forecasts usage and demand for mobile broadband access and examines operator plans for network deployment across the region.
Mobile broadband is growing rapidly in Europe. MNOs should be focusing on customer retention and churn management now, rather than waiting until the acquisition phase is over. This report examines the factors influencing churn in this key growth sector and provides MNOs with the most-effective strategies for managing their mobile broadband customer base.
Consumers’ telecoms usage and media consumption habits are continuously evolving, presenting threats and opportunities to service providers. This report, drawing on an original survey of 4000 consumers across Europe, tracks and highlights disruptive trends that dominate the telecoms market, including the migration from fixed to mobile, voice to data, standalone to bundled, and linear to on-demand services.