Peter is lead analyst for Analysys Mason’s Service Delivery Platform Strategies and Billing research programmes, which are part of the Telecoms Software research stream. His primary areas of specialisation include real-time charging and converged billing systems, service delivery platform strategies and policy management for mobile data services. Peter has 20 years’ experience in the communications industry in research, software development and marketing. He has held senior positions in Agilent Technologies and Hewlett-Packard. Peter holds a BSc and PhD in Physics from Imperial College, London and an MBA from Edinburgh Business School. He is located in Edinburgh, Scotland.
The global service delivery platform market is forecast to grow from USD3.4 billion in 2009 to USD6.8 billion in 2014, at a CAGR of 14.8%. In mature markets, the main driver for SDP spending is the need to enable new revenue streams from new services. This also applies in emerging markets, but the underlying growth in subscriber numbers is the fundamental driver of growth in these regions.
Service differentiation is becoming increasingly critical as competition intensifies in mature and emerging telecoms markets. Service brokers help operators to bundle existing services quickly and economically ...
Service broker deployments play a key role in bridging the gap between the existing legacy networks and the next-generation network. For example, a service platform that provides freephone-type services to GSM subscribers can be extended to an IMS environment without modifying the service platform or the service application.
Investment in billing software grew by 3.6% in 2009, despite a difficult global economic environment. The growth was partly the result of product vendors taking more of the product-related services revenue, as well as growth in China. This report looks at what happened, why it happened and how vendors are positioned for the technologies and services of the future.
This edition of the CEO Digest features commentary on this year’s TM Forum Management World conference, which focused on the three pillars of success for any organisation: investment to drive revenue growth; investment in customer experience; and investment to reduce costs.
