We act on behalf of clients as the expert interface between the service provider and external product vendors, integrators and regulatory agencies. Our extensive experience in OSS/BSS architectural design delivers significant cost and efficiency benefits to clients.
Our consultants are specialists in next-generation billing, provisioning, customer management, network management and resource management. We use UML-based design tools and formal specification methods, and follow Telemanagement Forum NGOSS standards, such as SID, where appropriate.
Our approach to design helps operators and service providers to understand and evaluate:
- the needs and constraints of legacy systems
- their business processes
- the implications for network implementation and development
- regulatory requirements
- available standards
- off-the-shelf products
- the integration, migration and organisational issues
- the onward system evolution and maintenance costs.
OSS/BSS present a unique architectural challenge in that very high levels of availability and transactional integrity are required, but at the same time they must offer the capability to change quickly and support new processes and market propositions.
