Analysys Mason offers a comprehensive range of benchmarking services. The comparisons we make may be numerical or subjective. For example we advice telecommunications providers on their market position; advice public sector procurers on tarrif benchmarks and private enterprise on return on investment. We also perform detailed value for money analysis for public procurement in accordance with government guidance.
Benchmarking capabilities
Capability benchmarking: Analysys Mason benchmarks key business capabilities such as customer service, brand awareness and market strategy. Capability benchmarking can be done within the telecommunications industry or against the world's best performers from any industry. It delivers clear comparisons with the best, looking at the capability behind the headline figures.
Process benchmarking: This can be done for almost any business process. Telecommunication processes that we have benchmarked many times include time to provision new circuits (fixed line), radio site acquisition (mobile), time and cost of procurement. Process benchmarking is an important component of process re-engineering.
Tariff benchmarking is a perennial task for any organisation that procures telecommunications on a large scale. In such a fast-changing marketplace, tariff benchmarks are essential. Confronting service providers with current benchmarks is a powerful mechanism for achieving the best rates without endlessly re-tendering and migrating your telecommunications services from one provider to the next.
Value-for-money benchmarking: Analysys Mason performs detailed value-for-money analysis for public sector procurement in accordance with government guidance. Our analysis encompasses the whole project and includes capital costs, revenue costs (fixed and variable), opportunity costs and avoided costs (savings). Value-for-money benchmarking delivers a robust comparison of several project options enabling selection of the most appropriate business case.
