Dean Ramsay

Dean is a member of Analysys Mason's Telecoms Software and Networks research team. He leads the Service Fulfilment research programme. He has 16 years of experience in the telecoms industry, working initially in network inventory management at MCI Worldcom and Verizon Business and, subsequently, as a service delivery manager with several Tier 2 carriers and interconnect providers. Dean joined Analysys Mason in 2011 following 2 years working as an analyst in the mobile sector. He holds a BA in English from Anglia Ruskin University.

Content by this author

GE Smallworld: service fulfilment 26 May 2017 Company profile USD 999.00

Amdocs: service fulfilment systems 20 January 2017 Company profile USD 999.00

Comarch: service fulfilment 28 October 2016 Company profile USD 999.00

Comptel: service fulfilment 6 September 2016 Company profile USD 999.00

Oracle: customer care 18 November 2014 Company profile USD 999.00

hybris: customer care 30 September 2013 Company profile Subscription required

Worldwide telecoms market shares 2012 26 September 2013 Market share report USD 7999.00

NEC MS5000: network management systems 4 April 2013 Company profile USD 999.00