John is part of the BSS practice in Analysys Mason's Telecoms Software and Networks Research team. He leads our Revenue Management programme and our initiative that covers the telco-related professional services segment. John is also leading the research on digital experience for monetisation platforms, as part of the Digital Experience programme. John has been part of the telecoms industry since 2006, and joined Analysys Mason in early 2012. He has worked on a range of telco projects in Africa, Europe, India and the Middle East. Before joining Analysys Mason, he worked for Subex, a provider of BSS offerings. John holds a bachelor's degree in computer science from Anna University (India) and an MBA from Bradford University School of Management (UK).