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Management World 2012: CSPs demonstrate their determination to innovate

CSPs have multiple choices for their telecoms software strategy – managed services, SaaS, cloud and outsourcing – but the choice should depend on the scope and complexity of implementation, and the expected benefits.

This article summarises the highlights from the TM Forum's conference held in Dublin, Ireland in May 2012. Most of the presentations focused on innovation and ways to enhance the connected life, and it was good to hear eircom, Telekom Malaysia, Telef­ónica O2 and Vodafone talking about increased capex spending and partnerships with innovative companies.