knowledge centre

Early M2M operations case study: Hughes Telematics

19 October 2011 Content type: Article Tags: Customer care, Service fulfilment, M2M, Service provider strategies

Hughes Telematics deployed a large M2M network and needed to implement a full BSS support structure in 100 days. Its approach and operations architecture can be used as a model for others entering this space.

THIS CONTENT REQUIRES SUBSCRIPTION

Login to check if this content is included in your current subscription

Email us to find out more about our research programmes and how to subscribe or telephone:
Sales UK: +44 845 600 5244
USA: +1 817 267 6637

Buy now

Login to check if this content is included in your current subscription


Email us to find out more about our research programmes and how to subscribe.

Alternatively, telephone sales (UK) +44 845 600 5244 or (USA) +1 817 267 6637


Read more about our research programmes

Related items
Case study: cloud service management presents multiple revenue opportunities for Portugal Telecom 19 April Case study: AT&T seeks ‘effortless’ self-service capabilities driven by customer preferences 12 April Case study: Mobistar launches ‘login-less’ mobile self-service interface 21 March Worldwide telecoms market shares 2010 20 March Case study: a Tier 1 operator supplements mobile-optimised with web-based customer self-care 7 March