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Retail voice revenue in Western Europe is set to shrink by 25% between 2011 and 2016

Mobile voice revenue in Western Europe declined even faster in 2011 than we had previously forecast.

The sharp decline in mobile voice revenue in Western Europe in 2011 can be attributed to various factors, such as the rebalancing of tariffs towards non-voice services. In this Comment we discuss the reasons for the decline and analyse the recent update to Analysys Mason's voice forecasts for Europe.

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