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Nuance Communications: AI and data analytics solutions are supported by unique NLP capabilities

Justin van der Lande Principal Analyst, Research

"Nuance's offering enables communications service providers to embrace new advances in AI and machine learning, which will help them to forge better relationships with their customers."

Nuance’s offering enables communications service providers (CSPs) to embrace new advancements in AI and machine learning, helping to forge better relationships with their customers. CSPs rely on such tools to enhance customer interaction, and to increase productivity and customer satisfaction.

This company profile provides:

  • a company summary
  • a financial analysis
  • analysis of the company's strategic direction
  • product summary
  • an overview of significant customers
  • analysis of strengths, weaknesses, opportunities and threats.