IBM is a global IT infrastructure, software and services supplier. This profile focuses on IBM Tivoli software, which provides service management solutions, including systems and network monitoring. In this Company Profile, we detail IBM's current product set and the company's strategic direction with specific reference to the telecoms software service assurance market. We provide a comprehensive overview of the company's business and current position in the service assurance space.
This Company Profile provides:
- a company summary
- a financial summary
- an analysis of the company's strategic direction
- a service assurance business overview
- a summary of key mergers and acquisitions
- detailed product summaries
- an overview of significant customers
- an analysis of strengths, weaknesses, opportunities and threats.