Operator business services: Switzerland forecast 2022–2027

18 May 2023 | Research

Matt Small

Forecast report | PPTX and PDF (7 slides) | SME Services| Enterprise Services


"Operator enterprise revenue in Switzerland is forecast to remain broadly stable between 2017 and 2022, and the associated service mix will gradually shift away from legacy voice services."

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This report provides an outlook on the telecoms and ICT services market in Switzerland for small and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as other business services including security and cloud-related services.

This report and the associated data annex provide:

  • forecasts for operator services to SMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and cloud-related services
  • an estimate of the total market for new business services and the likely share achievable by operators for each service
  • quantification of revenue, connections or users, and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment.

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Coverage

Geographical coverage

 

Services

  • Switzerland
 

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100 Mbit/s, >100 Mbit/s and up to 1 Gbit/s, and >1 Gbit/s
  • Traditional managed services
  • IoT connectivity (non-wireless)
  • Pay TV
 

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

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