With the rise of Wi-Fi voice and the continuing substitution of fixed with mobile calling, it is looking increasingly likely that enterprises will start to adopt converged fixed and mobile voice solutions. Mobile call charges now form almost 80% of enterprise call bills and roaming charges are alarmingly unpredictable. Wi-Fi phones are becoming much more usable, while femto cells are being promoted as an alternative technology for in-building mobility. This report looks at which players are best placed to launch FMC voice offerings and which technologies are likely to be used to deliver them.
The report provides forecasts for spend on TDM and VoIP enterprise voice services, converged voice solutions and dual-mode phones for France, Germany, Italy, Spain, Sweden, the UK and Western Europe from 2005 to 2012.
Fixed–mobile convergence in the enterprise voice market answers your key questions:
- What do enterprises want from converged voice systems?
- What drives enterprises to consider investing in FMC systems?
- When will the technology deliver the performance that enterprises demand?
- Is there a clear roadmap for voice system upgrades?
- Who will enterprises turn to for FMC technology?
- What drives operators to develop FMC offerings?
- How does the picture differ for fixed and mobile operators?
- Will WiFi dual-mode phones become the norm?
