Many players are now deploying a wide range of consumer cloud services. For communications service providers (CSPs), these propositions could have a positive impact on service integration, revenue, churn and customer engagement. This report assesses the market potential, associated risks and CSP opportunities for ten types of consumer cloud service, and provides case studies.
This Report provides:
- an assessment of CSP opportunities for offering the following cloud services:
- streaming music services (such as Spotify)
- cloud-based gaming (such as OnLive)
- standalone cloud video services (such as Netflix)
- synching (such as Apple’s iCloud)
- back-up and locker services (such as Dropbox)
- music locker services (such as The Carphone Warehouse’s My Music Anywhere)
- secondary cloud video services (such as Cablevision’s DVR Plus)
- cloud-based DRM
- consumer web applications (such as Google Docs)
- remote control and home monitoring (such as Comcast’s XFINITY Home Security).
- discussion of the benefits of consumer cloud services to CSPs, over-the-top players and equipment manufacturers
- an indication of the market potential, possible issues or limiting factors, and the CSP opportunity for offering each of the above services
- short case studies and examples of operators offering various consumer cloud services.