Communications service providers (CSPs) and suppliers are equally fearful of transformation initiatives because they both know that complications, uncertainties and errors can arise. Analysys Mason has discussed transformation initiatives with CSPs and suppliers and has produced a guide to safeguarding success.
This Report
- provides a clear definition of what is and what is not transformation
- analyses the critical success factors
- outlines the main pitfalls
- presents the average cost and time for different types of transformation projects, with a specific look at telecoms software systems transformation projects
- summarises the key market drivers and inhibitors
- looks forward to transformation initiatives in the next five years
- describes lessons learnt from completed initiatives
- reviews industry best practices that are and will continue to be the foundation to successful transformation
- presents the top-10 transformation suppliers and what makes them market leaders
- describes the triggers of transformation initiatives such as the introduction of machine-to-machine (M2M) and cloud services.