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The future of mobile voice: scenarios for market evolution

In response to the threat of mobile VoIP, operators need to develop a sustainable defence of their core revenue.

Multiple uncertainties make it impossible to predict the future for voice services. Precisely because of this uncertainty, we have devised a set of scenarios and examine how operators should react to each.

This Report provides:

  • multiple scenarios for the future evolution of voice services
  • a market and operator forecast of revenue for operators and third parties in each scenario
  • recommendations for operator responses to each of the scenarios
  • an examination of the key issues in terms of consumer demand, business models and technology as LTE is adopted for voice services.
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Sample pages PDF, 159KB Table of contents PDF, 255KB