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Service delivery platforms: worldwide forecast 2017–2021

Gorkem Yigit Senior Analyst, Research

"Three areas of the service delivery platforms – next-generation communications services, video, and digital identity management – will be the key building blocks of CSP digital service transformations."

The worldwide service delivery platforms (SDPs) market to grow from USD12.9 billion in 2016 to USD14.7 billion in 2021 at a CAGR of 2.6%. This increase will be driven by multi-screen video consumption, SDP virtualisation, a growing number of connected smart devices and next-generation communication services.


  • a detailed, 5-year worldwide forecast for spending in the service delivery platforms market, split into:
    • three application segments: telecoms application servers, content management and delivery and subscriber data management
    • two delivery types: product-related and professional services
    • four telecoms services: consumer mobile, consumer fixed, business mobile, and business fixed
    • eight geographical regions: Central and Eastern Europe (CEE); developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP); Latin America (LATAM); the Middle East and North Africa (MENA); North America (NA); Sub-Saharan Africa (SSA) and Western Europe (WE)
  • an examination of key market drivers and inhibitors, and how they will change during the forecast period
  • analysis of the business environment and regional dynamics that will influence the service delivery platforms market
  • a detailed market definition
  • recommendations for CSPs and vendors.