Today it is widely recognised that the back-office systems managing service providers’ revenues and service provision are critical to success in the next-generation environment. However, many years of tactical rather than strategic investment in business support systems (BSS) and operations support systems (OSS) have resulted in complex back-end infrastructure that, in many cases, is expensive to run and maintain, inefficient and unable to support convergent, next-generation services.
The evidence from contracts data is that the BSS/OSS market is starting to climb out of recession: service providers are beginning to invest strategically and restructure the IT systems that support their evolving businesses. Solving BSS/OSS challenges will provide a critical competitive advantage that will help service providers exploit badly needed new revenue streams. But there is huge confusion about the nature and potential role of new technologies – IP Multimedia Subsystem (IMS), IP television (IPTV), service-oriented architectures (SOAs) and service delivery platforms (SDPs), to name just few.
Cutting through the confusion, this report analyses market trends in BSS/OSS based on real-life purchasing decisions, and answers your key questions:
- What are the market drivers? What were the key trends in BSS/OSS purchasing in 2005? What is the outlook for 2006–7?
- What are IMS, IPTV, SOAs and SDPs? Will these technologies take off and what do they mean for the BSS/OSS market?
- What were the supply-side market dynamics in 2005? Which regions and sectors have been most active? Which vendors have been particularly successful in each sector?
- Who are the top vendors overall? Which vendors are the ones to watch in the next two years and who are the new up-and-coming players?
- On the demand side, what are the key difficulties faced by service providers worldwide and how are they solving them?
- Who is buying what type of system and why?
World Telecoms BSS and OSS Markets: trends and analysis provides key statistics on the BSS/OSS market based on data from the Analysys Research Billing and OSS Markets contracts database and includes in-depth analysis and case studies, as well as opinions from a wide range of industry players. A supplementary PowerPoint presentation summarises the key findings of the report.