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vCPE services business case: potentially billions of dollars payback for fixed CSPs

Gorkem Yigit Senior Analyst, Research

"vCPE-enabled services solution is a revolutionary opportunity for first-mover fixed CSPs of all sizes, provided CSPs reach their critical mass (50% for residential and 40% for enterprise) if not complete, 100% vCPE customer migration."

Download our free white paper

vCPE services business caseThis white paper discusses the key findings of Analysys Mason’s business case analysing the quantifiable business benefits of implementing a virtual customer premises equipment (vCPE) solution for CPE-enabled services for developed market communications service providers (CSPs).

This includes the use of network function virtualisation (NFV) and software-defined networking (SDN) in delivering enterprise and residential CPE-enabled services to achieve cost savings with cheaper CPE terminals, increase operations process automation and create new revenue streams with service upsell and cross-sell opportunities.



More about the report

Analysys Mason developed separate business case and return on investment (ROI) models for the enterprise and residential CPE services to assess the impact of vCPE on CSPs’ main operational processes, namely CPE supply management (SM), order to cash (O2C) and trouble to resolve (T2R), over a five-year period of customer migration to vCPE.

Key findings of this paper include:

  • First movers’ advantages in vCPE are significant
  • 156% ROI makes enterprise vCPE a compelling business opportunity for CSPs
  • 82% cost savings with residential vCPE can improve margins to respond to competitive pricing threats
  • vCPE business benefits are attainable for CSPs of all sizes in developed markets

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Register now for our webinar, vCPE services business case: potentially billions of dollars payback for fixed communication service providers, and learn more about the first detailed industry analysis of vCPE business cases for residential and enterprise services.