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Comcast launches a cloud-based unified communications solution for SMEs in the USA

Unified communications (UC) solutions offered via cloud-based services are a growth area for communications service providers.

Cloud-based unified communications (UC) connectivity solutions can provide an affordable, simple-to-manage and secure alternative to on-premises UC for some SMEs. Comcast recently launched its Business VoiceEdge solution, a cloud-based UC offering that offers an integrated communications and IT environment for SMEs.

 

 

This Viewpoint provides:

  • a high-level SME cloud services forecast for the USA, including channels to market
  • a detailed review of the Comcast Business VoiceEdge solution’s key value attributes for SMEs
  • recommendations for operators
  • an analysis of market drivers and inhibitors relating to the adoption of cloud services by SMEs.
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