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Offering ICT services to SMEs in India: a USD14.8 billion opportunity

6 February 2012 | PDF (3 pages) Content type: Viewpoint Tags: Enterprise services, SMEs

Small or medium-sized enterprises (SMEs) are expected to present a revenue opportunity of USD14.8 billion for ICT services providers in terms of telecoms, ICT and managed services by 2014.

Telecoms operators in India have primarily focused on large enterprises while ignoring the unique needs of SMEs. However, operators are shifting their focus to SMEs because this segment has significant growth potential.

 

This Viewpoint provides:

  • a high-level market sizing of the SME ICT services opportunity in India
  • options for operators to increase their share of the SME ICT services market
  • examples of SME ICT initiatives and services offered by telecoms operators and ICT vendors worldwide.
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