Analysys Mason has conducted an extensive survey of European consumers' usage of, and attitudes towards, telecoms and media services
Stakeholders in the telecoms and media sector must understand the impact of disruptive technologies and business models – such as VoIP, mobile broadband and IPTV – on user behaviour and service usage. Only then can they tailor their products, services and infrastructure investments to meet user demand, and thus ensure their future success.
Analysys Mason's Connected Consumer survey, which covered more than 4000 users across France, Germany, Poland and the UK, focuses on how consumer attitudes and usage are evolving in response to technological changes.
Six reports will feature detailed analysis of the survey results
The first report provides a high-level review of the key trends observed across all of the consumer telecoms sectors we cover. Subsequent reports will focus on a specific aspect of telecoms and media usage.
| The connected consumer: a survey of telecoms and media usage |
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Standard version, report with Excel annex containing data for responses to questions covered in the report |
Available now |
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Extended version, report with extended Excel annex containing data for all survey questions (existing subscribers will receive a 10% discount on the price of this version) |
Contact us |
| Fixed broadband survey: optimising QoE and minimising churn |
Available now |
| Mobile broadband survey: analysing consumer attitudes and usage |
Available now |
| Mobile consumer survey: the mobile Internet and application usage |
Available now |
| Video content survey: analysing TV and online video consumption patterns |
Available now |
| Consumer voice survey: analysing behaviour and attitudes to fixed and mobile telephony services |
Coming soon |
