In Telecoms Software research we evaluate the way communications service providers (CSPs)/network operators use software to enable services and support their operations.
We are uniquely focused on the telecoms, media and technology (TMT) industry, with the largest and most experienced team in telecoms software research.
We evaluate methods in telecoms software and the factors that are driving change. These evaluations are delivered in ten programmes that:
Every programme combines analysis of CSPs' business factors along with numeric measures.
Our programmes help CSPs, suppliers and investors understand how changing factors in the telecoms software industry create challenges and opportunities from their perspective.
We also provide customised research that helps CSPs with targeted strategy evaluations, helps vendors evaluate and profit from market opportunities, and helps investors evaluate investment values.
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Astellia: service assurance
By Patrick Kelly
|
18 May 2012,
Company profile
Astellia started as a niche player focusing on monitoring solutions for mobile network optimisation. It has recently diversified into customer experience management (CEM) and service provider analytics with its 360° customer experience management analytics dashboards.
USD 999.00
Harvesting operational data to improve the customer experience
By Patrick Kelly
|
18 May 2012,
Article
In the consumer market, communications service providers (CSPs) are moving from mobile voice and messaging services to more-advanced multimedia services that provide Internet browsing, music downloads and video services. The operators that deliver a unique, superior telecoms service can expect loyal customers to be willing to pay more for the service.
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Service assurance systems: worldwide market shares 2011
By Patrick Kelly
|
17 May 2012,
Market share report
This report identifies the leaders in the service assurance market, and provides service assurance vendors’ worldwide market shares by sub-segments (probe, fault and event management, performance management, service management and workforce management) for 2011.
USD 7999.00
Empirix: service assurance
By Patrick Kelly
|
14 May 2012,
Company profile
Empirix is a provider of probe-based service quality assurance solutions for mobile and IP communications, predominantly focused on IP testing and application performance management for voice, data and mobile services. It is focusing on a new product portfolio centred around analytics, and has launched an LTE network analysis product to help mobile operators fully understand the performance of their LTE networks.
USD 999.00
NEMs’ network management systems: worldwide market shares 2011
By Glen Ragoonanan
|
11 May 2012,
Market share report
This report identifies the leaders in the network management systems market, and provides network equipment manufacturers' worldwide market shares by application segments (mobile, business data services, residential broadband and PSTN) for 2011.
USD 7999.00