Commercial expertise

Our consultants are helping telecoms operators to get the most value over time from their service portfolios, across their entire customer base.

  • Are you faster than your competitors in bringing innovative services to the market?
  • Does your pricing policy bring you the highest possible value?
  • Are you providing industry-standard services or a superior, differentiated customer experience?
  • Are you achieving the full value of each customer relationship?

Contact us to learn more about our capabilities or to speak to our experts about your challenge. 

How we can help you

Analytics for legacy service margin improvement

  • Hard bundling pricing strategy: supporting operators in transitioning to data led pricing  and away from declining voice / SMS traffic.
  • Data costing and profitability: understanding the cost of a GB of data to optimise data pricing for profitability improvement.
  • Customer lifetime value: managing margins by focusing retention and customer experience initiatives on higher value customers.

Fixed Mobile Convergence to capture high value customers

  • Strategic options and approach to strengthen the business approach in an increasing FTTx world.

Enterprise and IoT strategies to drive future revenue growth

  • Identifying the business opportunity and building a strategic approach to expanding into the enterprise segment.
  • Developing a strong position in the IoT value chain with the right connectivity, application and partner strategy.

MVNO: Establishing MVNOs /  Role for wholesale

  • Creating a focused wholesale organisation to take advantage of complementary MVNO opportunities. 
  • Building a business case and negotiation support to develop an MVNO business.

Traditional and OTT pay TV

  • Pricing and packaging optimisation to elasticity of consumer demand for the launch of new live TV lite packages.
  • Estimating demand and pricing points for new VOD services.

Live TV and VOD over IP / Broadband IP

  • The technical feasibility of IP distribution for broadcasters.
  • Analysis of the technical, economic and regulatory conditions that will support the further development of live and VOD services over IP.

Policy support to governments for high-speed and gigabit broadband deployment

  • Helping clients understand the role they can play in broadband stimulation and market development.
  • Advising on how to build strategies and implementation plans to ensure maximum benefits are realised.
  • Supporting clients on broadband intervention schemes and are fully conversant with best practice to minimise market distortion while maximising private sector investment.

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