Analysys Mason's Service Assurance programme delivers analysis of the overall service assurance market, competitors and customer requirements. It addresses the challenges that service assurance market players will confront when cloud-based and virtualisation approaches gain wider use.
It also provides critical qualitative and quantitative analysis, as well as advisory research, to support service assurance decision-makers’ business planning and enable them to optimise opportunities and minimise threats from market shifts.
- When – and in what areas – will service assurance spending materialise to support new service and networking initiatives including LTE, M2M, cloud delivery and network virtualisation
- Which mobile communication service providers (CSPs) are making investments in service quality and customer experience management
- How is service assurance integral to real-time network analytics and closed-loop automation
- Integration with OSS and BSS systems, such as RAN optimisation in network planning and policy management