Understanding the Connected Consumer in Australia and New Zealand: TV, video and broadband

Analysys Mason reveals the latest results from its Connected Consumer Survey of Australia and New Zealand. This survey explores the behaviour, preferences and future plans of TV and broadband users around the world.

In this webinar, we will explore highlights that focus on the behaviour and priorities of broadband, TV and OTT video users in Australia and New Zealand.

This webinar will answer the following questions:

  • What are the most important drivers of broadband satisfaction and churn?
  • How are access technologies and speeds affecting customers’ satisfaction and intention to churn?
  • Which value-added services should be bundled by service providers?
  • Are traditional pay-TV businesses like Foxtel and Sky NZ doomed to substitution by Netflix and other OTT players?
  • How will operator OTT services such as Spark Sport, Optus Sport, and Foxtel Now fare in Australia and New Zealand over the next five years?
  • What features, and what video content, do consumers really care about and what impact will this have on competition in Australia and New Zealand?

Join us for this informative webinar on Wednesday, 13 March 2019 at 15:00 (Auckland) / 13:00 (Sydney).

The webinar will include a 35-minute presentation, followed by a 10-minute Q&A session.


This webinar will benefit strategy, marketing and market intelligence functions in operator businesses, especially those who wish to understand a users’ point of view.


Rémy Pascal, Analysys Mason
Senior Analyst, Research remy.pascal@analysysmason.com
Martin Scott, Analysys Mason
Principal Analyst, Research martin.scott@analysysmason.com +44 20 7395 9000