John Abraham

John leads our digital transformation research, including three research programmes: Customer Engagement, Monetisation Platforms and Digital Experience. His areas of focus include customer journeys and experience, the impact of 5G on BSS systems, telecoms enterprise opportunities, cost transformation, ecosystems and value chains, and micro-services-based architecture models. John has over a decade of experience in the telecoms industry. At Analysys Mason, he has worked on a range of telecoms projects for operators in Africa, Europe, India and the Middle East. Before joining Analysys Mason, he worked for Subex, a BSS vendor, and before that for Dell in India. John holds a bachelor's degree in computer science from Anna University (India) and an MBA from Bradford University School of Management (UK).

Content by this author

Amdocs Optima: digital transformation 15 August 2019 Company profile USD 999.00

Optiva: journey towards public cloud 28 February 2019 Company profile USD 999.00

MATRIXX Software: digital transformation 6 February 2019 Company profile USD 999.00

Flytxt: customer engagement 14 December 2018 Company profile USD 999.00

Telecoms software: worldwide market shares 2017 19 November 2018 Market share report USD 7999.00

Aria Systems: digital transformation 14 November 2018 Company profile Read more

Nexign: digital transformation 14 May 2018 Company profile USD 999.00

MDS: monetisation platforms 13 March 2018 Company profile USD 999.00

Openet: digital transformation 9 March 2018 Company profile USD 999.00

Sterlite Tech: digital transformation 2 March 2018 Company profile USD 999.00

NEC/Netcracker: cloud-native architecture 19 January 2018 Company profile USD 999.00

Amdocs: cloud-native systems 20 December 2017 Company profile USD 999.00

Nokia: Smart Plan Suite 1 December 2017 Company profile USD 999.00

Comptel: digital transformation 10 March 2017 Company profile USD 999.00