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Alcatel-Lucent Enterprise analyst day 2018: vertical specialisation drives growth; UC remains challenging

Terry van Staden Analyst, Research

"Alcatel-Lucent Enterprise's focus on differentiating in specific verticals was largely successful in 2017; in 2018 it should focus on recruiting UCaaS users."

Alcatel-Lucent Enterprise (ALE) used its analyst day in Riga in January 2018 to outline its progress on the strategy it presented in May 2017, covered in our previous article. ALE's strategy centres around two elements: vertical-specific solutions and a generic unified communications-as-a-service (UCaaS) offering. While it has made progress with its vertical solutions, ALE faces a significant challenge in gaining UCaaS users.