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Managed service provider services: North America forecast 2018–2023

Polytimos Kontos Research Analyst

"We expect that MSPs will be one of the fastest-growing routes to market; their revenue will grow at a CAGR of 12% between 2018 and 2023 and will account for 13% of the North American ICT market by 2023."

Managed service providers (MSPs) have a large and rapidly expanding opportunity. We expect that MSPs will account for 13% of the USD900 billion ICT market in North America by 2023. This report provides forecasts for nine different ICT service categories, with more-granular detail on the three most important service categories for MSPs: IT and managed services, infrastructure and business applications.

This report provides:

  • forecasts for nine different high-level service categories from 2018–2023
  • cloud and on-premises revenue growth comparisons
  • forecasts for spending across businesses of different sizes
  • more-granular forecasts for the service categories that are most important to MSPs: IT and managed services, infrastructure and business applications.