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Telecoms services forecast for small and medium-sized enterprises: developed Asia–Pacific 2017–2022

22 November 2017 | Research

Catherine Hammond

Forecast report | PPTX and PDF (10 slides); Excel | SME Strategies

"Operators' revenue from SMEs in developed Asia–Pacific will stabilise as mobile data continues to dominate the market, offsetting revenue decline in other legacy services."

This report provides an outlook on the telecoms services market to small and medium-sized enterprises (SMEs) in developed Asia–Pacific (DVAP), including country views for Australia and Japan. It provides forecasts for fixed and mobile voice and data network services, as well as other business services, including security and cloud services.

This report provides:

  • forecasts for operator services to SMEs
  • an estimate of the total market for new business services and the share that operators may achieve for each service
  • quantification of revenue, connections or users, and ARPU for each service and each SME segment (micro, small and medium)
  • demographic data on the number of employees, enterprises and sites within each segment
  • data for the region as a whole and for two countries
  • individual profiles for Australia and Japan.


Geographical coverage



Regions modelled

  • Developed Asia–Pacific


Countries modelled individually

  • Australia
  • Japan


  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)



  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Enterprise size



  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)




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