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Service assurance systems: worldwide market shares 2015

Anil Rao Principal Analyst, Research

"There was a decline in probe systems market in 2015, which was balanced by strong growth in service management and workforce automation."

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This report assesses which vendors are leading in the service assurance systems market for the telecoms industry, and provides profiles of the leaders and their challengers. CSPs’ continued focus on increased operational efficiency, enhanced customer experience and reduced churn drove spending in professional services.


  • detailed market share data for the service assurance systems market overall, as well as five sub-segments:
    • probe systems
    • service management
    • fault and event management
    • performance monitoring
    • workforce automation
  • a year-on-year comparison of the market shares in 2014 and 2015
  • a summary of key market developments in the market overall and each sub-segment
  • detailed profiles of 23 vendors in this market, and summaries of other players.



  • Anritsu
  • Astellia
  • BMC Software
  • CA Technologies
  • ClickSoftware
  • EMC
  • Empirix
  • Ericsson


  • EXFO
  • Hewlett Packard Enterprise
  • Huawei
  • IBM
  • InfoVista
  • Mycom OSI
  • NetScout Systems
  • Nokia Networks


  • Oracle
  • Polystar
  • Resolve Systems
  • ServiceNow
  • Spirent Communications
  • Viavi Solutions


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