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Telecoms software: consolidated worldwide forecast 2016–2020

Larry Goldman Head of Telecoms Software
Dana Cooperson Research Director
Justin van der Lande Principal Analyst, Research
Caroline Chappell Research Director
Anil Rao Principal Analyst, Research
John Abraham Principal Analyst, Research
Gorkem Yigit Senior Analyst, Research

"CSPs' digitalisation and virtualisation initiatives will continue to drive spending on telecoms software and services."

CSPs' transformation projects to become digital service providers (DSPs), including virtualisation of the network, will drive investment in telecoms software and services during the forecast period. Professional services revenue will grow faster than product-related revenue because CSPs are increasingly outsourcing contracts to vendors.


This forecast report provides a detailed 5-year forecast of the worldwide telecoms software market, split into the following areas:





Telecoms service sectors

  • Analytics
  • Customer care
  • Network orchestration and management systems
  • Revenue management
  • Service assurance
  • Service fulfilment
  • Service delivery platforms
  • Software-controlled networking


  • Central and Eastern Europe (CEE)
  • Developed Asia–Pacific (DVAP)
  • Emerging Asia–Pacific (EMAP)
  • Latin America (LATAM)
  • Middle East and North Africa (MENA)
  • North America (NA)
  • Sub-Saharan Africa (SSA)
  • Western Europe (WE)


  • Consumer mobile
  • Consumer fixed
  • Business mobile
  • Business fixed

The report also provides:

  • details of the evolving business environment and key topics that will have an impact on the market in the near and long term
  • an examination of the market drivers and inhibitors that support the forecast data through to 2020.