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Business survey 2019: business pain points and goals

10 October 2019 | Research

Karim Yaici

Survey report | PPTX and PDF (9 slides) | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies

"Operators need to prioritise ICT solutions that help their target business customers to address their operational challenges and achieve their short-term goals."

This report is based on our survey of nearly 3000 businesses of different sizes across 10 countries in 1Q 2019. The report highlights the key findings from this research that relate to the different pain points perceived by businesses in four key areas: finance, industry, technology and human resources. It also outlines how businesses plan to address these concerns in the next 12 months.


  • an analysis of the multi-faceted challenges faced by businesses in relation to finance, technology, industry and human resources
  • businesses’ views on their short-term objectives and aspirations
  • an analysis of how the geographical location and size of the business affect the severity of these challenges and the businesses' priorities.

Geographical coverage

Analysys Mason's Business survey 2019 was conducted in the following 10 countries.

  • Australia
  • China
  • France
  • Germany
  • India
  • Indonesia
  • Saudi Arabia
  • South Africa
  • UK
  • USA

USD 999

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