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Telecoms device management: market share 2017 and forecast 2018–2022

John Abraham Principal Analyst, Research

"An increasing number of enterprise-driven IoT devices, as well as the increasing use of home automation services, will drive the demand for device management functionality."

This report assesses which vendors are leading in the device management market for the telecoms industry, and provides insights into what is driving operators' spending within this segment. Telecoms operators continue to invest in device management capabilities in order to deliver self-service capabilities and to provide automated resolution for device-related issues. We expect these investments to continue over the next 5 years in line with the increasing number of IoT devices and maturing 5G use cases.

This report provides:

  • market share data for the device management systems market and a summary of key developments in the market
  • a 5-year worldwide forecast for spending in the device management market, split into:
    • two delivery types: product-related and professional services
    • four telecoms services: mobile, IoT, consumer fixed and business fixed
    • eight geographical regions: Central and Eastern Europe (CEE), developed Asia–Pacific (DVAP), emerging Asia–Pacific (EMAP), Latin America (LATAM), the Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE).