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Automated assurance: implementation framework and guidelines for CSPs and vendors

Anil Rao Principal Analyst, Research

"CSPs are increasingly realising that the existing assurance processes must evolve to analytics- and insights-led semi- and fully-automated processes as NFV/SDN and 5G technologies are introduced."

Communications service providers (CSPs) and vendors must redesign their assurance solutions to be based on a horizontal architecture that uses unified data collection and mediation layers to generate insights, and they should apply ML/AI-based analytics for automation. They must execute a multi-pronged strategy for assurance automation that includes intelligent automation, automated root cause analysis and assisted closed loop orchestration.

This report provides:

  • an overview of the reasons why assurance automation will be necessary
  • a framework for automated assurance architecture
  • three areas of assurance automation that CSPs and vendors should focus on
  • information on the market opportunity for automated assurance.