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Cloud analytics delivery: CSPs' business needs are driving the slow adoption of cloud-based software

Justin van der Lande Principal Analyst, Research

"Communications service providers' adoption of cloud-based analytics has been limited by concerns over data privacy, SaaS-based business model costs and technological challenges."

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Communications service providers (CSPs) are slowly embracing 'cloud analytics' – a service model that enables data analytics to be delivered through a cloud infrastructure. However, these services form only a small part of CSPs' current IT strategies, and are primarily deployed in areas of specialist functionality. 

This report provides:

  • an assessment of the business reasons for CSPs’ adoption of cloud analytics, and examines how these needs may be changing
  • highlights examples of CSPs that have adopted cloud analytics solutions, and provides related analysis.