Next-generation BSS: the digital business platform of the future
06 October 2017 | Research
"CSPs and vendors need to embrace next-generation digital business platforms driven by the rise of software-driven models for engagement and monetisation."
Communications service providers (CSPs) need to adapt their business processes to match the agility of the virtualised network of the future, and to compete with each other and web-scale players.
This report provides:
- an assessment of the ways in which legacy BSS will hinder CSPs
- a vision for the evolution of traditional BSS to next-generation digital business platforms (DBPs)
- recommendations for CSPs.
Engagement with CSPs’ digital channels: Americas
Engagement with CSPs’ digital channels: Middle East and Africa
COVID-19: the pandemic will accelerate CSPs’ investments into self-service functions