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Next-generation BSS: the digital business platform of the future

John Abraham Principal Analyst, Research

"CSPs and vendors need to embrace next-generation digital business platforms driven by the rise of software-driven models for engagement and monetisation."

Communications service providers (CSPs) need to adapt their business processes to match the agility of the virtualised network of the future, and to compete with each other and web-scale players.

This report provides:

  • an assessment of the ways in which legacy BSS will hinder CSPs
  • a vision for the evolution of traditional BSS to next-generation digital business platforms (DBPs)
  • recommendations for CSPs.