Network automation survey: CSPs’ automation initiatives

Communications service providers (CSPs) are embracing network automation as a key initiative to tackle the operational complexity introduced by network function virtualisation (NFV), software-defined networking (SDN) and cloud-native 5G networks, combined with the need to support complex digital services based on network slicing using intent-driven networking.

This report provides:

• the results of a survey conducted in 2019 with a panel of 52 CSPs spread across North America, Europe and Asia
• key findings from the survey and a brief analysis of them
• quotes from CSPs that were interviewed after the survey.