Communications service providers (CSPs) are continuing to spend on AI and analytics tools. This article draws on Analysys Mason's 'Communications...

IoT connectivity services are expected to account for more than half of operators’ incremental revenue from enterprise public network mobile...

In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...

Odido, Telefónica, T-Mobile USA and Vodafone have launched new eSIM-enabled services in 2025. eSIMs help operators to expand their addressable...

Mobile operators have started to launch satellite direct-to-device (D2D) services. Alternative business models are possible, as illustrated by...

Increasing economic pressure is highlighting the need for operators to reduce the number of staff working on legacy activities so as to facilitate...

Operators are bundling new AI services, such as ChatGPT and Perplexity, with their mobile plans as a way of defending ASPU. Learn more about selected...

DeepSeek’s claims to reduce the cost of implementing generative AI have dramatically resonated with mobile operators that are considering their...

This article discusses the announcement on 12 September 2024 by 12 leading mobile operators of a new venture in partnership with Ericsson to combine...

Operators that offer both energy and telecoms services in New Zealand are attracting customers by using service cross-selling strategies and offering...