Telecoms operators offer a wide range of incentives to encourage their customers to purchase both fixed and mobile services in a bundle. These...

Millions of second homes are only seasonally occupied, but operators in markets such as Italy, Germany and Croatia are now capturing this opportunity...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

This report provides an analysis of the trends in smartphone usage among consumers in Europe and the USA. It uses consumer survey data to assess the...

This report uses the results of our consumer survey to provide an analysis of the data usage of smartphone users in Europe and the USA, as well as...

This consumer survey report focuses on the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on...

This tracker provides details on the services of major IoT players worldwide, including data allowance, price, price per megabyte, overage charges,...

Our survey of 19 500 respondents identified a high level of consumer interest in direct-to-device (D2D) messaging: between 62% and 95% of consumers...

Operators are rethinking store management to better balance online and offline channels. We reviewed ten operators with new retail strategies and...

This report uses consumer survey data to provide an analysis of the customer experience of smartphone users in Europe and the USA. It includes...