Many of the most transformative use cases will be within customer engagement segment, where customers will directly see the benefits of GenAI....
Analysys Mason’s forecast of communications service provider (CSP) spending on SaaS solutions and related services indicates that the market...
This report analyses three potential use cases for GenAI within customer engagement for communications service providers (CSPs) and how they can best...
This profile assesses Bit2win’s configure, price, quote (CPQ) solution. Bit2win is a software vendor focused on providing solutions that cover...
Discussions about the ever-evolving telecoms operational fabric (previously known as OSS/BSS) were at the heart of the TM Forum’s Digital...
This report provides forecasts for communications service provider (CSP) spending on customer engagement (CE) software systems and related services...
This profile assesses CloudSense’s configure, price, quote (CPQ) solution. CloudSense is an independent software vendor (ISV) that specialises...
Configure, price, quote (CPQ) systems form a key pillar of communications service providers (CSPs) sales and order management infrastructure. CSPs...
This profile assesses Netcracker's configure, price and quote (CPQ) solutions that are specifically built for the telecoms...
This profile assesses CSG’s products and services in the customer engagement segment. CSG helps customers drive growth through commercial...