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Dana is the research director for Analysys Mason's six software and networks technology research programmes. Her team's mission is to help customers to progress toward and benefit from a more automated, autonomous, cloudified future, rather than be threatened by this market shift. Her areas of expertise are intelligent fixed and mobile network infrastructure, automation and operations. Dana's research and consulting focuses on the communications software/network market and technology best practices required for digital business transformation and enabled by the integration of NFV, SDN and other IT technologies for virtualisation, cloudification and automation.

Prior to joining Analysys Mason, Dana worked for 16 years as an analyst, consultant and research manager at RHK and Ovum on topics such as optical networking, IP/Ethernet services, fixed and mobile access, and data centre infrastructure; optical components; communications service provider revenue and capex/opex; green networking; software-controlled and virtual networks; cloud enablement; video optimisation; big data analytics; and professional services. Prior to becoming an industry analyst, Dana worked for 16 years in the communications industry. Her vendor experience includes product marketing management at Tektronix and Telco Systems, and software quality assurance at Information Builders. She began her career at what is now Verizon Communications as a network engineer. Dana holds an MS in Management from MIT and a BS in Engineering from Cornell University.