Eileen is a senior analyst in Analysys Mason's Operator Business Services and IoT research team. She has more than 25 years of experience in IT market research, with a focus on SMB IT and communications research services. Eileen oversees the primary research and analysis process that informs many Analysys Mason programmes including the SME Strategies programme. She is also involved in custom research projects for leading IT vendors such as Cisco, Dell, HP, Intel and Microsoft.

Prior to joining Analysys Mason, Eileen held roles at AMI-Partners (acquired by Analysys Mason) and IDC/LINK, a leading consulting and research firm focused on PCs, telecoms and consumer electronics, where she authored a number of research reports on small business computing and multimedia.

Eileen holds an MBA in finance as well as a Bachelor of Arts in liberal arts from Hofstra University.