Lucy is a Research Analyst in the London office. She holds an MSc in Psychology of Education from the University of Bristol, as well as a BA in Classics. Her MSc research assessed the impact of value reflection on climate action self-efficacy, applying quantitative and qualitative data analysis. She has previously processed data feeds and researched industry updates at the UK's leading digital platform for electric vehicle drivers.
SMBs in manufacturing and professional service industries are making big investments in CRM solutions
Mobile security vendors can maximise their revenue by improving offerings and partnerships to target SMBs
Salesforce should build on its strategy to grow in the SMB market by addressing specific concerns