Stephen is the lead analyst for Analysys Mason's Fixed Broadband Services and Fixed–Mobile Convergence research programmes. He leads Analysys Mason’s annual FTTx coverage, capex and conversion forecasts, and other recent areas of focus include examining the retail tariff strategies employed by operators for early launches of 5G fixed-wireless access (FWA). Stephen has more than 12 years of experience in the telecoms sector and is a graduate in Philosophy, Politics and Economics from St Catherine's College, Oxford University.
There is still scope for many operators to reduce their fixed broadband churn rates
FTTP migration tends to reduce churn, but the impact is nuanced and may be weaker than generally perceived
Fixed broadband churn metrics 1Q 2021