Telefónica: big data and analytics
16 April 2020 | Research
Case study | PPTX and PDF (5 slides) | AI and Analytics
"Telefónica is far from the only CSP deploying AI and big data solutions, but it has been one of the most vocal and has a clearer plan than most in the industry."
This case study reviews the solutions and systems that Telefónica is deploying in the big data and AI space to support its internal ambition to automate key processes, provide better customer experiences and provide new revenue based on non-communications services. This report alsodetails the benefits that Telefónica has achieved in using AI and big data.
AI-enabled automation in the telecoms industry: insights for communications service providers and vendors
Verizon: AI and analytics implementation to support FiOS
SK Telecom: big data and analytics tools and products