The shift to public cloud services presents challenges for communications service providers

10 December 2020 | Research

Justin van der Lande

Article | PDF (3 pages) | Data, AI and Development Platforms


"Large CSPs acknowledge that public cloud providers could run their IT infrastructure more efficiently than in-house teams, creating more-agile systems and processes that better support the business goals of operators."

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Communications service providers (CSPs) will increasingly use public cloud infrastructure to support their own IT requirements. Indeed, many CSPs have already taken the decision to shift some of their IT systems to public cloud providers (PCPs), including major players such as AT&T, BT, KDDI, Lumen, NTT, Orange, SK Telecom, Telecom Italia, Telefónica, Telstra, Verizon and Vodafone. 

This comment highlights the factors that have contributed towards the changing attitudes within the telecoms industry to the adoption of public cloud services. It also complements our Public cloud provider and CSP partnership tracker, which provides further insights into the state of IT and network migration to new cloud infrastructure and platforms.

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