COVID-19-related efficiency efforts should not prevent operators from investing in long-term value creation
Operators have justifiably focused on the urgent task of managing the impact of the COVID-19 crisis on their daily operations for the past few months. They have implemented cost-saving initiatives to protect their margins and are making cash reserves in order to weather the storm. Short-term spending discipline is necessary, but the current situation is also giving operators the opportunity to revisit their investment plans in light of the revised prospects for various sectors.
Connected Consumer Survey 2020: digital services in Africa
Digital service opportunities for operators: worldwide trends and forecasts 2020–2025
The pandemic has not led to many strategy changes for operators, but some aspects require a rethink