Ericsson: customer engagement

29 July 2022 | Research

Michelle Lam

Company profile | PPTX and PDF (2 slides) | Customer Engagement| Telecoms Software Market Shares


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Ericsson’s Digital Experience Platform uses Ericsson's product catalogue, order orchestration and configure, price, quote (CPQ) capabilities to enhance the customer experience. Ericsson is shifting its focus to cloud-native and automation solutions.

Information included in this report

  • Strategy overview
  • Analysis of Ericsson, including strengths and weaknesses

USD499

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